How to remove photos from Google Business

How to Remove Photos from Google Business: Step-by-Step Guide

Have you ever wondered How to Remove Photos from Google Business? Removing irrelevant or misrepresentative images from your Google Business Profile (GBP) is crucial for maintaining your brand’s integrity. This guide provides simple steps for removing photos from Google Business (previously Google My Business), ensuring your profile only displays content that best represents your business.

Key Takeaways

  • Regularly managing and updating photos on your Google Business Profile is essential for maintaining your business’s visibility and accuracy in local search results.

  • Business owners can personally remove photos they’ve uploaded to their profile and flag inappropriate user-added photos for review and potential removal by Google.

  • Optimizing your Google Business Profile with high-quality, fresh visual content can significantly enhance customer engagement and increase click-through and direction request rates.

Understanding the Need to Update Your Google Business Profile

Business photos on Google Business Profile

The role of business photos on your Google Business Profile is not to be underestimated. They serve as a visual representation of your business, offering potential customers a glimpse into your products, services, and overall business atmosphere. Moreover, these photos influence your local SEO results. Regularly updating and regulating the photos displayed on your Google My Business Profile can lead to better visibility in local searches. As such, the importance of managing your business photos effectively becomes clear.

So, the question arises: How can you manage your profile to ensure it accurately represents your business? The answer lies in understanding how to navigate, update, and optimize your profile. Let’s dive in!

Navigating to Your Google Business Profile

Navigating to your profile on Google Business (previously Google My Business) is simpler than it might seem. There are two different ways to access it. Both of which are very user-friendly.

Option 1: Accessing Your Google Business Profile from the Google Business Manager

The first option is to enter into your web browser’s search bar. This will take you to the Google My Business homepage, where you can log in to your Google account. Once you are logged into your account, select the business profile you wish to edit. If you have multiple business profiles already, they will appear here as well.

Once you have selected your profile, you will be taken to a search results page displaying the NMX (New Merchant Experience) at the top of the page. Here, you can access your profile directly to manage your photos or any other information associated with your Google Business (previously Google My Business) listing. This is the first step in taking control of your business’s online image.

Option 2: Accessing Your Google Business Profile Directly from Your Browser

Suppose you are already logged into your Google account, which is associated with the business you want to edit. In that case, you can simply enter the name of that business in the search bar, and the NMX (New Merchant Experience) will be displayed at the top of the search results page.

From here, you can click on the Photo icon to start editing your photos. Furthermore, note that you can edit any other sections of your profile by clicking on the appropriate icon as well.

Remember, the goal here is to create a business profile that accurately represents your business to potential customers. This can only be achieved if you actively manage your Google Business Profile and keep it up-to-date, possibly with the help of a business app, ensuring your business listing is accurate.

How to Remove Photos from Google Business You’ve Uploaded

Remove photos from Google Business Profile

Removing photos from your Google Profile is a straightforward process. To manage the page and remove photos from Google, follow these steps:

  1. Sign in to your Google My Business account.

  2. Navigate to the Google Business (previously Google My Business) profile manager, or if you are already logged into Google, simply search for the name of the business you want to edit in the browser.

  3. The NMX (New Merchant Experience) will be displayed at the top of the search results page.

  4. Go to the Photos section by clicking on the icon at the top of the page.

  5. Browse and select the image you wish to remove.

  6. Click the trash can icon in the upper right corner of the image to permanently remove it from your profile.

Handling Unwanted Customer Photos on Your Listing

To remove customer photos from your Google Profile, you must flag and report photos that do not meet the business’s standards or violate Google’s guidelines. It’s not uncommon for businesses to encounter unwanted or inappropriate user-added photos. Thankfully, Google allows business owners to flag such photos for removal.

Once a photo is flagged, Google reviews the content to determine if it violates its content guidelines. If a photo on your Google Business Profile violates the law, you can report it to Google for potential restriction, removal, or blockage.

Flagging Photos for Removal

When it comes to flagging customer photos for removal, you have a couple of options.

In Google Search:

  1. Navigate to the ‘Photos’ section in your Business Profile. (See the information above regarding how to log into your Google profile)

  2. Select the photo you wish to report

  3. Click on the flag icon to ‘Report a problem.

  4. Select the type of violation that you want to report and then Click Report.

Alternatively, in Google Maps:

  1. In your browser, search for “Google Maps”.

  2. Once there, enter your business name.

  3. Click the “Manage Your Business) button shown in your profile. This will take you to the search results page, where you can manage your profile as above.

  4. Go to the Photos section by clicking on the icon at the top of the page.

  5. In your Business Profile, click the photo that you want to flag.

  6. In the top left-hand corner, click More with the ellipsis (the three stacked dots are known universally as an ellipsis) or the flag icon, then Report this photo.

Once you’ve flagged a photo for review, it undergoes a review process that may take several days. During this time, Google will evaluate whether the photo violates its policies and should be removed.

Following Up on Reported Photos

After reporting a photo on Google My Business, it goes through a review process. This can take up to 48 hours before the image is either approved or not approved based on Google’s policies.

If a reported photo is flagged for violating policies, it will not appear on Google Search or Maps. Conversely, reported photos that meet Google’s guidelines and pass the review process will be visible on Search and Maps to customers.

You can check the status of your request by returning to your Google Business Profile. Google will also email the status of the image to the email associated with the account.

Adding fresh visual content to Google Business Profile

Keeping your Google Business Profile updated with new photos and information about products or services makes it more engaging and provides current information for potential customers. By frequently adding updates about new offers or events, you can boost your presence and appeal to customers seeking the latest details on your Google listing.

A diverse range of updated photos highlighting different aspects of your business keeps the Google Business Profile dynamic and fresh. Ensure that images are relevant to the accompanying post content, whether it’s showcasing a product, a special offer, or pictures of an event to support the desired message.

Remember, photos are a vital tool for establishing a business’s brand identity, illustrating what they offer, and introducing the people behind the company. So, make sure to post a plethora of new, high-quality images to enhance your profile and leverage Google My Business effectively.

Creating an Impactful Cover Photo

Creating an impactful cover photo for Google Business Profile

Creating an impactful photo as the main image for your profile on Google Business is another crucial step. Here are some guidelines to follow:

  • The optimal photo measures 1024 x 575 pixels with a 16:9 aspect ratio for proper display in Google Search and Maps.

  • Alternative dimensions can also be used, but make sure the photo is uploaded as a JPG or PNG file.

  • The file size should be between 10 KB and 5 MB.

  • The minimum resolution should be 250 x 250 pixels.

The cover photo, prominently positioned at the top of the profile, plays a critical role in representing your business’s essence to customers. A low-quality image that does not represent your business well might prompt Google to replace it with a user-submitted photo uploaded by someone else.

Mastering Photo Management Across Multiple Locations

If your business has multiple locations, each one should have the photos uploaded and its Google Business Profile appropriately verified. Verification allows for the management of photos, ensuring accurate representation for each location.

If accessing the management dashboard is difficult, it might be due to a lack of verification for the business location. Ensuring verification is in place minimizes access issues and enables streamlined photo management for businesses with multiple outlets.

Enhancing Visibility with Quality Images

High-quality images play a crucial role in enhancing online visibility and customer engagement. Listings with high quality photos receive 35% more clicks and 42% more requests for directions, showing that high-quality images drive customer engagement.

The regular addition of new photos, including team photos, helps improve local positioning on Google, thus enhancing a business’s online visibility. Updating a profile with fresh images can boost visibility on Google Maps and search results, essential for attracting local customers. By avoiding outdated or old photos and making sure to upload photos regularly, businesses can maintain a current and appealing online presence.

High-quality images on a profile establish credibility and trust with customers. Adhering to photo specifications outlined by Google Business Profile is crucial for the optimal display of images on Google. Remember, the use of professional photos can improve the perceived quality of products or services a business offers.


To sum up, managing business photos on your Google Business Profile is an essential task that can significantly impact your online presence. Regularly updating your profile with high-quality images, flagging unwanted customer photos for removal, and ensuring each business location is verified contribute to a more appealing and accurate representation of your business. So, take control of your Google Business Profile today and leverage the power of visuals in promoting your business!

Frequently Asked Questions

How can I remove a photo I’ve uploaded to my Google Business Profile?

To remove a photo from your Google Business Profile (previously Google My Business), just go to the Photos section, select the image, and click the trash can icon. It’s that easy!

How can I flag a customer photo for removal?

To flag a customer photo for removal, navigate to the ‘Photos’ section in your Business Profile, select the photo, and click on ‘Report a problem’ or click on the flag icon. This allows you to take action and ensure the photo is handled appropriately.

What happens after I report a photo for removal?

After reporting a photo for removal, Google reviews it, which can take up to 48 hours. During this time, Google evaluates whether the photo violates its policies and should be removed. Keep an eye out for updates on the review process!

How can I optimize my Google Business Profile with fresh visual content?

To optimize your profile on Google Business with fresh visual content, regularly update your profile with new photos and information about products or services, and add updates about new offers or events to boost your presence and appeal to customers. This will help keep your profile engaging and up-to-date, attracting more potential customers.

What are the ideal dimensions for a cover photo on my Google Business Profile?

The ideal dimensions for a photo used as your main image on your business profile on Google are 1024 x 575 pixels with a 16:9 aspect ratio, ensuring a proper display in Google Search and Maps. Meeting these specifications is important to make a positive impression on potential customers.